Refund Policy

At Call and Solve, we aim to ensure every customer is satisfied with our services. Please review our refund policy carefully:

1. No Refund After Service Completion
   Once a service has been completed, no refunds will be issued under any circumstances. We encourage customers to review all service details and confirm requirements before proceeding.

2. Service Cancellation Before Appointment
   If you wish to cancel a scheduled service before our team has been dispatched, you may be eligible for a partial refund or service credit, depending on the situation.

3. Service Issues or Complaints
   If you are unsatisfied with the service provided, please contact our support team within 24 hours of completion. We will review your case and may offer a service correction, replacement, or partial refund at our discretion.

4. Non-Refundable Situations

   • Missed appointments or no-shows.

   • Incorrect or incomplete information provided by the customer.

   • Cancellations made after our team has arrived or started work.

5. How to Request a Refund
   To request a refund or raise a concern, please contact our customer service team with your booking details and a brief explanation of the issue.

We value your trust and strive to provide fair solutions while maintaining the quality and integrity of our services.